Skip to content

Intune app error lookup

Paste an error code or a log line. You get the documented meaning, its source, and what to check next. Unknown codes are never guessed.

Add install details (optional)

The install command and detection rule help spot context and detection mismatches.

Hex / decimal converter

The Win32Apps registry and some logs store codes as signed decimals.

Hex
—
Signed
—
Unsigned
—

Runs in your browser. Codes and logs are not uploaded or stored.

Intune app error code reference

Intune app install codes, Windows Installer (MSI) codes, and common Win32 HRESULTs in the analyzer database. Entries marked Unverified are community-sourced and not listed in Microsoft's published error tables. The full database has 807 codes; use the analyzer above to look up any of them.

Error code, meaning, platform, source, and related guide
CodeMeaningPlatformSourceGuide
1601 The Windows Installer service could not be accessed. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1602 The user cancelled the installation. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1603 A fatal error occurred during installation. Windows (MSI) Microsoft: Windows Installer Error Messages Intune Win32 app returns 1603: find the real cause
1604 Installation suspended, incomplete. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1605 This action is only valid for products that are currently installed. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1606 The feature identifier is not registered. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1607 The component identifier is not registered. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1608 An unknown property was requested. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1609 The handle is in an invalid state. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1610 The configuration data for this product is corrupt. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1611 The component qualifier not present. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1612 The installation source for this product is not available. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1613 This installation package cannot be installed by the Windows Installer service. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1614 The product is uninstalled. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1615 The SQL query syntax is invalid or unsupported. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1616 The record field does not exist. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1618 Another installation is already in progress. Windows (MSI) Microsoft: Windows Installer Error Messages Fix Intune Win32 MSI error 1618: another installation in progress
1619 This installation package could not be opened. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1620 This installation package could not be opened (invalid package). Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1621 There was an error starting the Windows Installer service user interface. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1622 There was an error opening installation log file. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1623 This language of this installation package is not supported by your system. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1624 There was an error applying transforms. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1625 This installation is forbidden by system policy. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1626 The function could not be executed. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1627 The function failed during execution. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1628 An invalid or unknown table was specified. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1629 The data supplied is of the wrong type. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1630 Data of this type is not supported. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1631 The Windows Installer service failed to start. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1632 The Temp folder is either full or inaccessible. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1633 This installation package is not supported on this platform. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1634 Component is not used on this machine. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1635 This patch package could not be opened. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1636 This patch package could not be opened (invalid patch). Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1637 This patch package cannot be processed by the Windows Installer service. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1638 Another version of this product is already installed. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1639 Invalid command line argument. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1640 Only administrators have permission to install server software during a Terminal Services remote session. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1641 The requested operation completed successfully. The system will be restarted (hard reboot). Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1642 The upgrade patch cannot be installed because the program to be upgraded may be missing. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1643 The patch package is not permitted by system policy. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1644 One or more customizations are not permitted by system policy. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1645 Windows Installer does not permit installation from a Remote Desktop Connection. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1646 The patch package is not a removable patch package. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1647 The patch is not applied to this product. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1648 No valid sequence could be found for the set of patches. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1649 Patch removal was disallowed by policy. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1650 The XML patch data is invalid. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1651 Administrative user failed to apply patch. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1652 Windows Installer is not accessible when the computer is in Safe Mode. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
1653 Could not perform a multiple-package transaction. Windows (MSI) Microsoft: Windows Installer Error Messages None yet
3010 A restart is required to complete the install (soft reboot). Windows (MSI) Microsoft: Windows Installer Error Messages Intune Win32 App Returns 3010: Why a Successful Install Can Still Look Failed
0x80070643 Fatal error during installation. Windows Microsoft: System Error Codes (winerror.h) FACILITY_WIN32 HRESULT Fix Intune Win32 App Error 0x80070643: Find the Real MSI Failure
0x80070652 Another installation is already in progress (ERROR_INSTALL_ALREADY_RUNNING). Windows Microsoft: System Error Codes 1300-1699 (ERROR_INSTALL_ALREADY_RUNNING, 1618 / 0x652) and HRESULT_FROM_WIN32 None yet
0x80004005 Unspecified failure (E_FAIL). Windows Microsoft: Common HRESULT Values (E_FAIL 0x80004005) None yet
0x87D1041C Application was not detected after installation completed successfully. Windows, iOS/iPadOS, Android Microsoft Learn: App installation error codes for Microsoft Intune Fix Intune Win32 app detection failed 0x87D1041C
0x87D101F4 The application is not applicable to this device. Windows (Win32 app / IME) Microsoft Learn + community Intune troubleshooting None yet
0x87D101F8 A required dependency or superseded app failed to install.Unverified Windows (Win32 app / IME) Microsoft Learn + community Intune troubleshooting None yet
0x87D13B9E Can't enforce app uninstall setting. Retry installing the app. iOS/iPadOS Microsoft Learn: App installation error codes for Microsoft Intune (iOS and iPadOS) None yet
0x87D13BA2 The application has a dependency that is being processed.Unverified Windows (Win32 app / IME) Microsoft Learn + community Intune troubleshooting None yet
0x87D30000 Unknown IME error; root cause must be read from logs.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D30001 Failed to run the detection script.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D30002 Failed to run the requirement script.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D30006 Invalid detection rule or unable to parse detection rule.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D30008 The detection rules were not found.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D3000A The install command line returned a non-success exit code.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D30065 Error unzipping / failed to retrieve content information.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D30067 Error downloading content from the CDN.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D3006A The CDN used for downloading content timed out.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D300C9 The unmonitored process is in progress; it may time out.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) Fix Intune Win32 app timeout 0x87D300C9
0x87D300CA The install/uninstall command line did not run successfully.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D300CC The application returned a failure exit code.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D300CD The user logged off while the app policy was being processed.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D300CE The application enforcement timed out.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D00324 The application was not detected after installation completed (ConfigMgr/co-managed).Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D00325 The application was still detected after uninstall completed.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D00327 The detection/requirement script is not signed.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D00329 Application requirement evaluation or detection failed.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D00321 The script execution has timed out.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D0032D The dependent app was not detected or failed.Unverified Windows (Win32 app / IME) Community-sourced (Intune admin field reports; not listed in Microsoft Learn error tables) None yet
0x87D00607 The application was not found (uninstall on a device where it is not present).Unverified Windows (Win32 app / IME) Microsoft Learn + community Intune troubleshooting None yet

Frequently asked questions

What input formats does the analyzer accept?
Hex codes with or without the 0x prefix (0x87D1041C or 87D1041C), signed or unsigned decimal codes (-2016345060 or 2278622236), and plain Windows Installer codes such as 1603 or 1618. Case and spaces are ignored.
How does the analyzer match an error code?
It uses exact matches only. If a code is not in the database, the result says so and suggests searching Microsoft Learn instead of guessing a meaning.
What does Unverified mean?
Unverified entries come from community reports by Intune admins and are not listed in Microsoft published error tables. Confirm them against your IME and AppWorkload logs.
Are my logs uploaded?
No. The analyzer runs in your browser and does not upload or store your error codes or logs.

Shape the beta

Get new diagnostic signatures as they ship.

The analyzer is free and runs locally in your browser. Join for new failure patterns, log workflows, and early access to advanced diagnostics.

Your email is stored in MailerLite, our email provider, with a backup copy in a private spreadsheet. By joining you agree to receive occasional emails from zakitpro about Intune and Autopilot troubleshooting and analyzer updates, and you can unsubscribe anytime with the link in every email. Diagnostic logs stay in your browser and are not included. See the privacy page.