Do not close on deployment state
Assigned, succeeded, and compliant are different signals. Verify the user-facing outcome too.
A field-ready checklist for making endpoint changes auditable. Capture the baseline, approval, pilot evidence, rollback trigger, and user-impact verification before closing the ticket.
Check an item only when it is observed, recorded, or linked to evidence. A blank check is an open risk, not a pass.
Assigned, succeeded, and compliant are different signals. Verify the user-facing outcome too.
Give one person responsibility for exceptions and define the evidence required to close.
This checklist improves evidence quality; it does not make an unapproved change safe.