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Windows Autopilot

Fix Autopilot error 0x80180022 (Windows Home edition)

0x80180022 · MENROLL_E_PROV_CSP_MISC Checked against Microsoft Learn

Quick answer

If Autopilot enrollment fails with HRESULT 0x80180022, Microsoft's documented cause is that the device is running Windows Home edition. Autopilot and Intune MDM enrollment need Pro or a higher edition. Upgrade the device to Pro (or Enterprise/Education), then run Autopilot again.

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Check this first

Which Windows edition is installed? Run winver or check Settings > System > About. If it says Home, that's the cause.

What 0x80180022 means

Provisioning failed in a configuration service provider (CSP). In Windows Autopilot, Microsoft documents 'Autopilot device enrollment failed with error HRESULT = 0x80180022' when the device runs Windows Home.

The message on the device reads:

Autopilot device enrollment failed with error HRESULT = 0x80180022

Common causes

  • The device being provisioned runs Windows Home edition (the cause Microsoft documents for Autopilot).
  • More generally, MENROLL_E_PROV_CSP_MISC means provisioning failed in a CSP that has no more specific code.

How to fix 0x80180022

  1. Confirm the edition on the device (winver, or Settings > System > About > Windows specifications).
  2. Upgrade the device to Windows Pro or higher. Microsoft's documented fix is 'Update the device to Pro edition or higher'.
  3. Reset the device to OOBE, or reboot into OOBE, and run Autopilot again.

Kit 1 founding presale · $39 until Dec 4

The Autopilot + Device Prep Deployment Doctor

Checks your tenant, read-only, for the config that breaks ESP and Device Preparation, and tells you why a stuck device is stuck. Kit 1 is on founding presale: $39 until Fri Dec 4, 11:59 PM MT, then $49. Files arrive by Dec 1. Details and pre-order

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Sources

This page is a paraphrase of Microsoft's documentation. Check the source before you change production settings.